Shipping & Delivery Policy
At Aureora Flames, we take great care to ensure your handcrafted candles reach you safely and on time. Please read our shipping terms below:
Order Processing
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All orders are carefully packed and dispatched within 2–5 business days after receiving payment.
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As our candles are handmade, slight delays may occur during high-demand periods. If so, we will notify you by email.
Shipping Methods & Delivery Time
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We ship across India through trusted courier partners.
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Delivery typically takes 3–10 business days depending on your location.
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Remote or rural areas may take slightly longer.
Tracking Orders
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Once your order is shipped, we will share the tracking details via email or SMS.
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You can track your shipment using the courier partner’s website or app.
Shipping Charges
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Shipping costs are calculated at checkout and displayed before payment.
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We may offer free shipping during promotions or above a certain order value.
Delays and External Factors
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While we strive to deliver on time, delays caused by courier companies, natural events, or unforeseen circumstances are beyond our control.
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We are not liable for such delays, but we will assist you in tracking and resolving issues.
Incorrect Address
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Please ensure your shipping address is correct before placing your order.
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Orders returned due to incorrect addresses may incur additional shipping charges for redelivery.
Contact Us
For any shipping-related queries, please contact us at:
📍 Mumbai, Maharashtra, India
📞 +91 7720849629
Last updated: October 2025